Communication & Data Policy – 📜 H2 Clinica

At H2 Clinica, your trust and privacy are our top priority. As a certified healthcare agency registered in Turkey (TURSAB & Sağlık Turizmi), we are committed to handling your personal information responsibly, transparently, and in compliance with applicable laws and the WhatsApp Business Policy.

How We Use WhatsApp

We use WhatsApp as a secure and direct channel to communicate with clients. Our communication includes:

✅ Responding to inquiries

✅ Providing consultation and treatment information

✅ Sharing service updates and testimonials

✅ Coordinating appointments, airport pickups, and hotel stays

All interactions are handled by real staff — no bots, no automation. Your comfort and clarity are our priority.

Data Collection & Purpose

We collect personal information through Meta Ads and other contact forms. This includes:

⭕ Full name

⭕Email address

⭕WhatsApp number

We use this data strictly to provide personalized healthcare consultation and assistance. Your data is not sold or shared with third parties for marketing purposes.

Consent & Opt-Out

By submitting your contact information via our ads or website, you consent to receive communication via WhatsApp, email, or phone.

You can opt out at any time by:

♻️ Replying “STOP” on WhatsApp

♻️ Emailing us at info@h2clinica.com

♻️ Calling our support line: +90 537 432 78 78
We will honor your request promptly and cease all further communication.

Data Protection

We adhere to Turkish data protection standards and follow best practices for data storage and access. All conversations and client data are kept confidential and accessible only by authorized staff.

Policy Updates

This policy may be updated as our services evolve. Any major changes will be reflected on this page.